ColeGolf.ie – Returns Policy
Should you be dissatisfied or change your mind regarding your purchase from ColeGolf.ie, you may return any unused products in their original packaging and with any labels within 30 days of receipt for a full refund or exchange.
If we made the mistake and sent you the wrong item or with any items missing we will replace the item at our own cost. Please contact us on +353 (1) 904 1748 or by email at firstname.lastname@example.org and we will dispatch the correct item and arrange our courier to collect the wrongly dispatched item. Please include your ColeGolf.ie receipt with the item being collected.
Note: If the product is not damaged or faulty and you simply change your mind regarding your purchase Cole Golf does not offer free returns. Therefore, the unused product (still in its original packaging) is returned at your own cost. Refunds are then only processed once we receive the product back.
Faulty or Damaged Goods (Under 30 days from the purchase date)
ColeGolf.ie are authorised stockists of all the brands we stock and sell online, as a consequence all items purchased from ColeGolf.ie come with a 12 month guarantee.
If an item is damaged during delivery or becomes faulty or damaged through normal use within 30 days of purchase we will replace the item free of charge. Please contact us on +353 (1) 904 1748 or by email at email@example.com and we will dispatch a replacement item and arrange with our courier to collect the damaged item at no additional cost. Please include your ColeGolf.ie receipt with the item being collected.
Unfortunately, Cole Golf cannot accept any returns for used golf equipment unless it is defective, faulty or damaged through normal use.
Faulty or Damaged Goods (Over 30 days from the purchase date)
For purchases over 30 days old but less than 12 months old please contact us on +353 (1) 904 1748 or by email at firstname.lastname@example.org and advise us of the fault along with your contact details. We will then contact the relevant manufacturer who will inspect the item and, at their discretion, repair, replace or return the item, Cole Golf in turn will dispatch the item free of charge.